Ontario Workplace Safety Guidelines

May 1, 2020

The provincial government has released safety guidelines regarding the COVID-19 pandemic that provides direction for specific sectors and workplaces. It also announced increased capabilities and staffing for workplace inspection and the Ontario Health and Safety Call Centre.

I have summarized the information for you below and include links to the pertinent government web pages if you would like more detailed information.

In releasing these guidelines the government reiterated that it is committed to a careful, stage-by-stage approach to loosening emergency measures and reopening Ontario’s economy. Public health and workplace safety will remain the top priority, while balancing the needs of people and businesses. 


Ontario releases workplace safety guidelines

The provincial government has published safety guidelines to provide direction for specific sectors and workplaces:
    •    manufacturing
    •    food manufacturing and processing
    •    restaurant and food service
    •    the agricultural sector.

Guidelines have previously been released for:
    •     retail
    •    health care
    •    construction
    •    transportation
    •    police services and firefighters
    •    transit employees

The new sector-specific guidelines feature recommended actions employers can begin to plan for as they prepare to adapt to the new reality during COVID-19, including:

  • Ways to ensure appropriate physical distancing, like eliminating pay-at-the-door options, holding team meetings outdoors, staggering shift times and using ground markings and barriers to manage traffic flow.
  • Changes to the workplace, like installing plexiglass barriers, increasing the air intake on building heating, ventilation, and air conditioning (HVAC) systems to increase air flow, and using boot sanitizing trays.
  • Promoting proper workplace sanitation, providing personal protective equipment, substituting dry dusting with vacuuming, ensuring customer-facing staff are given hand sanitizer, providing a place to dispose of sanitizing wipes, and enforcing handwashing before and after breaks.
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Detailed sector specific guidelines can be found at this page on the Ontario Government website

The page also has links to sector specific guideline posters for employers and employees that promote a variety of useful safety tip and advice on physical distancing and sanitation.

There is no obligation to post this information in an employee area, but you may find it helpful.

Inspections call centre

The government reports that as of April 29, Health and Safety and Employments standards inspectors had completed 5,158 workplace visits and issued 1,822 orders, including 18 stop-work orders, related to COVID-19. 

Starting May 1, 58 new inspectors will be added.

The inspectors will be tasked with communicating COVID-19 safety guidelines to essential workplaces or enforcing emergency measures, including physical distancing and the closure of non-essential businesses.

They will include workers from the Technical Standards and Safety Authority (TSSA) and the Ontario College of Trades (OCOT),

Call lines

The government has doubled the capacity of Ontario’s Health and Safety Call Centre to 50 phone lines to deal with a large increase in calls.

You can find all Health and Safety and Employment Standards contact information on this Ministry of Labour, Training and Skills Development webpage.